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Refund/Cancellation Policy

All sales are final - there will be no refunds unless we are unable to meet the terms of this agreement. 

 

In the event of a special case and assuming we have not placed our order for your tree with the supplier, you can email us and we will consider a refund. However, this is solely at our discretion.   

Fulfillment/Shipping Policy

All orders must be placed before the final cutoff, at which time online sales will be disabled. 

 

The Christmas trees will be delivered and installed in your front yard with a target of being the week before or after Thanksgiving (11/28/24).   However, the delivery date could be anytime in November and as late as December 9, 2024.  

The location of this tree will be at the discretion of the installer, unless a market flag was ordered and installed by the customer in their selected place.  We will email you before we come to install to remind you to put out the marker. 

Any other products purchased (wreaths, garland, lights, etc.) will be left near the front door of the house and not installed. Exact location subject to installer discretion. 

Terms & Conditions

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

Privacy Statement

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

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